The addresses to know
| Facility | Address | What guides say |
|---|---|---|
| Hanoi French Hospital | 1 Phuong Mai Street, Dong Da; phone quoted (024) 3577 1100 | 24-hour emergency care, English-speaking doctors, direct billing with major insurers |
| Family Medical Practice | 298I Kim Ma Street, Ba Dinh; phone quoted 024 3843 0748 | 24/7 clinic, general practice and paediatrics, international doctors |
| Vinmec Times City | 458 Minh Khai, Hai Ba Trung | Large hospital, medical interpreters in several languages according to a secondary guide |
The embassy lists we found date from 2014: do not rely on the old numbers, and call or check the facility's website.
Before you go
- Insurance: ask your insurer or assistance service for approval before non-urgent care; keep invoices and reports. See travel insurance for Vietnam.
- Medicines: bring your treatments in their original packaging with the prescription.
- Pollution and heat: read air pollution in Hanoi if you have asthma.
- Water and food: see street food.
- Two-wheeler accidents: renting a scooter is the first cause of injury for tourists; see motorbike rental.
What to do
- For a minor problem: a pharmacy or clinic, asking your hotel for advice.
- For severe pain, an injury or serious illness: call the ambulance (115, to confirm) or take a Grab to the nearest hospital, with your passport and insurance card.
- Tell your insurer and your embassy, then keep all receipts.
FAQ
Do the doctors speak English?
The three facilities named in guides are described as having English-speaking or international doctors.
What is the emergency number?
115 is the most quoted ambulance number; confirm it with your hotel or embassy.
Do I have to pay upfront?
It depends on the facility and the insurer; direct billing with major insurers is mentioned at the French Hospital.
